Support

Need help with Pure Sudoku Zen? Contact us and we will do our best to help.

When Reporting a Bug

Please include your device model, iOS or Android version, app build number, Player Code if available, the screen you were on, what happened, and a screenshot or screen recording if possible.

Player Code

Your Player Code helps identify your profile for support, leaderboard, and challenge-related questions.

Challenges

If a challenge link does not open correctly, please send us the link, your Player Code, and your device model.

Leaderboard

If a score does not appear correctly, please include the difficulty, approximate time, and a screenshot of the result screen.

Data Deletion

To request deletion of your app-related data, email us with your Player Code if available.